RedactedDigital

FILE NO. RD-02 // CLASSIFICATION: PUBLIC // STATUS: ACTIVE

// Capability index

Websites, and the staff behind them.

The website is your shopfront. Behind it sits everything that does the jobs you'd otherwise be doing at ten at night: answering when you can't, chasing the quote you forgot, filling the diary, and putting you in front of someone searching right now. Every build gets the same front door, and the staff you hire behind it are picked to match your business.

Call the operativeSee what it costs

// The files

Every one of them earns its keep

[ 06 FILES / INDEXED ]

[ THE FRONT DOOR / START HERE ]

The Front Door

Every build starts here

One price, the same for everybody. A site built from scratch, a logo and a brand board, the chat bot, your reviews chased after every job, and the search work that makes you findable.

$149 a month, plus a $999 setup, once. Then you hire whoever you need behind it.

What turns up

  1. A thirty minute briefing about how the work actually reaches you.
  2. A brand board and a landing page to look at, before you commit.
  3. The build, wired in and live.
  4. Then the seats, added whenever you want one.
See the rate card

[ FILE 01 / 06 ]

Design

The shopfront

Looks like you charge what you charge, and still loads on a job site with two bars of reception.

  • Built mobile first, because that is where they find you
  • Your work and your photos, shot on your jobs
  • Quick enough to hold someone who is in a hurry

On the rate card: In every build

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[ FILE 02 / 06 ]

Lead Capturing

The net

Speed to lead, wired in. Every enquiry lands in one inbox on your phone, with the clock already running on your reply.

  • Quote requests that keep getting chased until you have an answer
  • Booking links that fill the calendar you already use
  • Missed-call text-back, so the job survives smoko

On the rate card: Included in the Trades and Studio crews. Hire The Receptionist on its own for $79/mo.

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[ FILE 03 / 06 ]

AI & Automation

The offsider who never knocks off

Answers at nine on a Sunday. Follows up on the ones you meant to get back to.

  • An AI chat bot trained on your business, answering around the clock
  • Follow-up sequences that run themselves
  • Review requests, sent at the moment they land best
  • A voice receptionist that picks up the phone, the day you want one

On the rate card: Chat bot in every build. The Personal Assistant, who answers the phone, is $249/mo.

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[ FILE 04 / 06 ]

The Staff

One front door, then who you hire

Every build gets the same front door. Behind it you hire the seats that do the jobs you would rather not be doing at ten at night.

  • The Receptionist: the call you missed, texted back in seconds
  • The Chaser: quotes and invoices followed up until you have an answer
  • The Counter and Front of House: orders into Square, tables into the book

On the rate card: Hire one seat or hire four. Every price is on the rate card.

See the staff

[ FILE 05 / 06 ]

Mobile App

The business in your pocket

Run the whole thing from the ute, then put the phone down and get back to it.

  • Leads, bookings and messages on your phone
  • Reply from anywhere, straight off the handset
  • We keep it running, you keep working

On the rate card: In every build

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[ FILE 06 / 06 ]

SEO & Local Search

Getting found

For when someone three suburbs over searches for exactly what you do.

  • Google Business Profile, set up properly
  • Local pages that rank for the work you actually want
  • The AI assistants pointed at you, so ChatGPT names you when someone asks

On the rate card: In every build. Ongoing local SEO is quoted per job.

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[ FILE 07 / UNLISTED ]

Custom Software

When the off-the-shelf thing doesn't exist

Sometimes the thing you need hasn't been built yet: an internal tool, an integration between two systems that refuse to talk, a piece of the job nobody sells software for. We take that on by quotation. Tell us what's breaking and we'll scope it properly before anyone commits to a number.

Declassify

// Mission briefing

Less phone time, more tool time.

Thirty minutes, no pitch deck. We look at where enquiries are going missing and tell you straight whether we can help.

Call the operativeLock in with me