FILE NO. RD-01 // DOCTRINE: RUN LIKE A TEAM // STATUS: ACTIVE
More apps than staff.
So we put staff behind your business. Someone to answer the call you can’t take, chase the quote and the invoice, fill the diary and clear the inbox, while you get on with the work you started this for. A whole crew costs less than one day a week of an office junior.
Scroll to declassify
// The leak report
The work isn’t drying up. It’s leaking.
You’d spot a leak like this anywhere else in five minutes. In your own business it’s been running for months.
It isn’t the work. It’s the gaps: the call that rang out, the quote that took four days, the booking request that sat in the DMs. Evidence recovered below.
Exhibit A
The ornament
Is your website just an online ornament? Looks lovely. Generates nothing. Let’s turn it into another tool in your toolbox.
Exhibit B
The rung-out phone
How much work went elsewhere last month from missed calls and slow replies? You don’t know, and that’s the problem. Nobody’s counting.
Exhibit C
The Facebook page
Still running your business off a Facebook page? Your customers are Googling you right now and finding your competitors instead.
Intercept log — a normal Tuesday
rec- 07:42Call — missedyou’re flat out. caller rings the next listing.
- 11:20Instagram DM — “free Saturday?”seen at 9pm. they booked somewhere else.
- 14:05Quote request — contact formlands in an inbox nobody checks till Sunday.
- 17:38Google — “near me”you’re on page four. the place down the road isn’t.
- 21:10Invoice — 30 days overdueyou meant to chase it. that’s three this month.
Dramatisation. No client data. We just know how Tuesdays go.
// The Receptionist, on shift
Watch a missed call
get rescued.
This is The Receptionist on an ordinary shift. A call rings out, and instead of dying in a voicemail nobody will ever leave, it gets a text back in seconds, the job gets captured and booked in, and you never stop what you’re doing.
Scripted demo — how the wiring works, not a real transcript.
Ops feed // missed-call protocol
$ awaiting authorisation…
// The staff
Meet the staff.
Every business we build gets the same front door: a site that looks like you, your brand sorted, your reviews chased and your name coming up on Google. Behind it you hire staff, and every one of them does a job somebody in your business is already doing at ten at night. Start with one. Add the next when you’re ready.
File 01/07 · countermeasure
The Front Door
Every build starts here.
A site built from scratch that looks like you and nobody else, sharp on a phone in full sun and quick on two bars of reception. A logo if you haven’t got one, a tidy-up if yours is tired, and a brand board either way. The chat bot answering questions around the clock, reviews chased after every job, and your name set up to come up on Google and in the AI assistants.
- Custom site & brand board
- AI chat bot
- Reviews chased
- Google & AI search
On the rate card: $149/mo + $999 setup. Every build, no levels.
// CASE FILES — 04 ON RECORD
The evidence locker
Real builds, running right now. Every film is the client's actual site, and every line under it is a feature they use. Open one and check for yourself.
Crouchy Tattoos
Anime, pop culture and colour work. Tuggerah, NSW.
Studio Crew
- Neon Arcade Night design, built on Crouchy Tattoos’ love for video games
- Appointment booking wired to the Apple calendar Crouchy Tattoos already used
- Deposits taken up front through Square
- Reviews chased automatically after every job
PGTattoos
Fineline, florals and script keepsakes. Tuggerah, NSW.
Studio Crew
- Beautiful Ossuary Bloom design, built on PGTattoos’ love for floral work
- Appointment booking wired to the Google calendar PGTattoos already used
- Deposits taken up front through Square
- The booking confirmed back to them automatically
Illumorama
Illuminated Pokémon dioramas, hand-built on the Central Coast.
Customised per job
- Drop sign-ups landing in a live database
- Every sign-up answered by email, automatically
- Lit Like It Matters design, cycling six Pokémon through their own glowing habitats
Coastal Kebabs & Cafe
Kebabs, burgers and coffee, hand rolled. Kanwal, NSW.
Kitchen Crew
- Hand-drawn menu artwork and brush lettering on every page
- Branded online ordering on their own site, so the delivery apps stop taking a cut
- Every wrap built inside the order — meat, sauces, extras — with the price moving as you pick
- Pickup times offered against the hours they actually trade
How it works
Briefing
Thirty minutes on how the work actually reaches you, and which jobs you’re doing that you shouldn’t be.
Build
Your brand board and a first look at the site, before a line of it goes live. Then your staff get set up on how you actually work.
Deploy
It goes live wired into your phone, your calendar, your till and your inbox.
Grow
Add staff when you need them. We watch what’s working, cut what isn’t, and keep tuning.
// Final transmission
Knock-off shouldmean knock-off.
Thirty minutes. Your business, your postcode, the jobs you’re doing that you shouldn’t be. We’ll show you where the work is leaking and who we’d put on staff first: a demo with your branding on it, not a forty-slide deck. No obligation.
Response time: quick. We practise what we sell.