FILE NO. RD-03 // CLASSIFICATION: PUBLIC // SUBJECT: MONEY
// The rate card
The numbers, face up.
Most agencies make you book a call to find out you can’t afford them. We’d rather you knew the shape of the thing before we talk. These are from-figures. Every job gets an exact number, in writing, before anything starts.
[ THE FRONT DOOR ]
Every build starts here
$149/mo
+ $999 setup, once
One price, the same for everybody. No levels to work out and no tier to climb for the good bit. Then you hire whoever you need behind it.
- A site designed and built for your business from scratch, so it looks like you and nobody else.
- A logo if you haven’t got one, a tidy-up if yours is tired, and a brand board either way — colours, type and the whole look, settled before a page gets built.
- An AI chat bot fielding questions 24/7, trained on your business.
- Google and Facebook reviews chased automatically after every job, so your rating climbs without you asking anyone.
- SEO so you turn up when someone searches your name.
- AEO so ChatGPT and the other assistants know to recommend you.
- Google Business Profile set up properly, not just claimed.
- The mobile app — your whole business from your pocket.
- Hosting, support, change requests and the boring tech stuff.
[ THE STAFF ]
Then hire who you need
[ PRICED IN THE OPEN ]
Every seat below is a job somebody in your business is already doing. Usually you, usually at night. Take one on now and another when you’re ready, and a one-person outfit starts running like it has a team.
[ SEAT-01 ]
The Receptionist
Every call you can’t take gets a text back within seconds, the conversation captured, and a booking link out the door while they’re still holding the phone. The job that rings at smoko still exists at knock-off.
$79/mo
+ $249 setup, once
[ SEAT-02 ]
The Personal Assistant
Picks up and actually talks. Answers the question, works out whether the job is worth your time, books it into the calendar you already use, at any hour, in a voice that sounds like someone who works for you.
$249/mo
+ $799 setup, once
[ SEAT-03 ]
The Chaser
Quotes followed up until somebody says yes or no. Or invoices followed up until the money lands. Put it on either for $149/mo, or on both for $199/mo.
$149/mo
+ $499 setup, once
[ SEAT-04 ]
The Booker
Appointments and group sessions, taken off your site or straight out of the DMs. One-to-one in the room, or thirty seats on a live call. Deposits through Square so a no-show costs them, reminders out, and a nudge to rebook before they drift.
$149/mo
+ $499 setup, once
[ SEAT-05 ]
Front of House
Tables, party sizes and sittings handled. Deposits on the big bookings, a reminder the day before, and a waitlist that fills the table the moment somebody cancels.
$149/mo
+ $599 setup, once
[ SEAT-06 ]
The Counter
Branded ordering on your own site, landing straight in Square, the till you already use. Your menu, your prices, pickup windows, and sold-out flags that push through to UberEats and DoorDash the moment you run out.
$179/mo
+ $599 setup, once
[ SEAT-07 ]
The Inbox
Your email read, sorted and categorised, with the routine replies drafted and waiting for a tick. The ones that genuinely need you get flagged. Priced to a sensible volume — if yours is bigger we’ll say so before you sign.
$149/mo
+ $499 setup, once
// Starter crews
Or take a crew that’s already picked.
Same front door, same seats, same prices — just chosen for you by the trade you’re in. Two of them cost the same because they are the same shape: a front door and two hires. Add another seat whenever you want one.
[ ALL FIGURES AUD ]
[ CREW 01 ]
Trades Crew
Answer first, win the job , most hired crew
$377/mo
+ $1,747 setup, once
- The Front Door, as above.
- The Receptionist, so the call that rings out still turns into a job.
- The Chaser on quotes, so nothing sits unanswered in a glovebox for a fortnight.
- Sparkies, plumbers, chippies, landscapers, mobile mechanics. Anyone whose phone is their order book.
The whole argument
Speed to lead. The first business to answer wins the job, not the cheapest and not the closest. Both of these seats exist to make sure that is always you.
[ CREW 02 ]
Studio Crew
The diary fills itself
$377/mo
+ $1,747 setup, once
- The Front Door, as above.
- The Booker, taking appointments and group sessions off your site or out of the DMs.
- The Receptionist, so the enquiry you missed mid-session still books itself in.
- Tattoo, barber, beauty, physio, mobile grooming, online coaching. Same setup, different chair.
For the online coaches
You are already selling in the DMs. This is the part that turns one into a paid slot in the calendar, without you typing “what time suits?” forty times a week.
[ CREW 03 ]
Kitchen Crew
Orders, not commissions
$407/mo
+ $1,847 setup, once
- The Front Door, as above.
- The Counter, taking branded orders straight into Square.
- The Receptionist, for the call that comes in mid-rush.
- Cafés, vans, takeaway and anyone selling food they cooked themselves.
What it replaces
The delivery apps take a cut of every single order. This one doesn’t. Add Front of House if you have tables to fill as well.
[ THE WIRING ]
Make anything talk to anything
[ NOT STAFF — PLUMBING ]
The tools you already pay for, finally speaking to each other. Bolt any of this on to the front door from day one, with a seat or without one.
[ WIRE-01 ]
ServiceM8 & Simpro
Website enquiries land in ServiceM8 or Simpro as jobs the moment they arrive, customer details already filled in and ready to quote. Wired into whichever one you already pay for, so nothing gets retyped and nothing falls between the website and the job list.
$49/mo
+ $249 setup, once
[ WIRE-02 ]
Custom agents & integrations
The two systems that refuse to talk to each other, or an agent built for a job nobody sells off a shelf. Anything can talk to anything — tell us what is grinding and we scope it properly instead of guessing at a number.
Quoted
Scoped at the briefing
[ WIRE-03 ]
GrokBot setup & support
Want the latest and greatest? Prepared to let AI do the work outright, on its own computer? What you really imagined “Siri” and “Hey Google” would be. Done for you end to end, then we keep it running. You hold the GrokBot plan yourself, so you pick the tier and you scale it the day you need more.
$69/mo
+ $999 setup, once
Every plan includes a monthly allowance for AI replies, messages and answered calls. We’ll tell you before you get near it, nothing ever switches off, and if you’re consistently over we’ll move you up rather than keep billing you extras.
Where a build needs a paid third-party service, we tell you what it costs before we build it, and pass it through at cost with nothing added on top.
[ CUSTOMISED PER JOB ]
Quoted, because it’s built per job
A webstore with real stock, an events business, a supplier, something we haven’t met yet. The front door is the same and the rest gets built to fit. These change shape with every business, so we scope them properly and quote them properly rather than pretending they slot into a seat they don’t.
- Long-term SEO — ongoing keyword work, technical upkeep, and a monthly report that says what actually moved.
- Social ad campaigns — built, run and reported on. You approve the spend, we do the fiddling.
- Social automation — posts scheduled, replies triaged, the feed kept visibly alive without you opening the apps.
- Full brand identity — past the board that comes with your build: naming, print, signage and the company car.
- Custom software — the thing that doesn’t exist yet, or a system nobody else will touch.
// Run the numbers
The dearest option is the phone that keeps ringing out.
You know your average job value. We’ll bring the calculator to the briefing. Thirty minutes, no pitch deck, and a straight answer on whether the maths works for your trade.