FILE NO. RD-02.3 // CAPABILITY FILE 03 OF 05 // STATUS: ACTIVE
// AI & Automation
Answers at 9pm Sunday. Cheerfully.
SPEED TO LEAD, AFTER HOURS
Enquiries don’t keep business hours. They come in at nine on a Sunday, from the couch, hot water already cold. Speed to lead doesn’t knock off either. This file is the offsider who answers every one of them in seconds, qualifies the good ones and books them in while you get to stay a person.
// Incident log
Sunday, 9:04 pm
[ SIMULATED LOG — THIS IS THE MACHINE WORKING ]
- 21:04ENQUIRY INWebsite chat: “hey do youse do emergency callouts? hot water's gone at [street name] st”
- 21:04AI CHAT BOTAnswers in seconds. Asks the suburb, the system type, how long it's been out. Polite the whole way. It's never had a long day.
- 21:06QUALIFIEDGenuine job, right area, right kind of work. Offered the first slot: Tuesday 7:30 am. Accepted. Confirmation sent.
- 21:07CHANNEL CLOSEDCustomer sorted and calm. You: asleep, phone on silent, none the wiser.
- 07:12THE HANDOVERYou read the summary over coffee: one new job, booked, with the details already in the file. Zero missed calls overnight.
// The roster
Three jobs, worked around the clock
[ NO SICK DAYS ON RECORD ]
POST 01
The front desk
The chat bot answers at any hour, asks the questions you’d ask, and hands you the good ones already qualified. Want it picking up the phone as well? That is The Personal Assistant, and it is a seat you hire.
POST 02
The chaser
That quote you meant to follow up on Thursday? Followed up. Politely, repeatedly, until they answer, without you carrying it around in your head all week.
POST 03
The reputation officer
Asks the happy customer for a Google review at the exact moment they’re happiest: job done, mess gone. Reviews stack up while you’re on the next job.
Where the human stays
The robot answers, sorts, books and reminds. It does not quote your jobs, it does not haggle, and it never pretends to be you. Anyone who asks gets a straight answer about talking to an assistant.
AI probes, humans close. When it's time to actually win the work, that's you, or us, on a phone, like it should be. That's a rule in how we build, not a setting you can toggle.
// On the rate card
What answers, and what it costs
- In every build
- The AI chat bot, trained on your business, fielding questions around the clock in wording you sign off first.
- In every build
- Google and Facebook reviews chased automatically after every job, with the follow-ups included.
- The seat you hire
- The Personal Assistant picks up the phone in your business name, takes the details and offers a time. $249 a month, plus a one-off build.
// Mission briefing
Give the night shift to the machine.
Thirty minutes, no pitch deck. Bring us the questions you answer forty times a week and we’ll show you what the chat bot would have handled on its own.