The deal, written down.

Every job starts with a briefing and ends up as a written, itemised quote. Work begins when you accept that quote in writing — no handshake ambiguity, no “we assumed you wanted”. The prices on this website are from-figures, not quotes; your quote is the number that counts.

Most engagements have two parts: a one-off setup fee and a monthly plan. Both appear in your quote, along with when they're invoiced and how. Monthly plans are billed in advance. If a payment fails we'll talk to you like adults before anything else happens.

Your brand, your photos, your copy, your customer data, your domain name — yours, before, during and after. You warrant that whatever you hand us to publish (photos, logos, words) is actually yours to use. If we part ways, what's yours leaves with you.

The machinery underneath — our platforms, templates, automations and systems — stays ours, licensed to you while your plan runs. That's what makes the monthly price possible. Your quote states plainly which parts are portable and which parts aren't, so there's no surprise at the exit.

We only publish your name, your numbers or your build as a case study with your written sign-off. Until then you sit behind a black bar like everyone else — see the Success Stories page for exactly what that looks like.

The Sweep carries its own promise: we'll surface at least five hours a week of reclaimable time, or you don't pay. “Surface” means named in your written report with the tools to reclaim them costed. If the report can't get there, the invoice doesn't exist — you just tell us within seven days of receiving it.

You may have rights under the Australian Consumer Law that no contract can switch off, and nothing on this page tries to. Where the law allows us to limit liability, it's limited to re-supplying the service or the cost of re-supplying it.

Notice periods and exit steps live in your quote, not in fine print here. Two things hold either way: we don't hold your domain hostage, and we hand over what's yours without being chased for it. Exits should be boring.

These terms are governed by the law of New South Wales, Australia. If we update them, the revision number at the top changes — no silent edits. Questions: hello@redacteddigital.au.